Please report lost and stolen cards immediately

00 971 4 551 6476

SUN-SAT 8am-9pm (excluding public holidays)

We will block the card immediately and organise a replacement.
A card reissue fee of AED15 plus AED5 for fund transfer and postage fees apply per card.

If your Atlantis Gift Card has not been registered it cannot be replaced.


Buy an Atlantis MasterCard® Pre-Paid Gift Card with minimum upload of AED 250 and receive a 15% discount on the following experiences when settling your bills at Atlantis The Palm, Dubai:

  • Aquaventure Waterpark Admissions
    (starting from AED 250 per person*)
  • The Lost Chambers Aquarium admissions and Marine Animal Adventures
    (The Lost Chambers admissions starting from AED 100 per person*)
  • Dolphin Encounter (Shallow Water Interaction) at Dolphin Bay
    (Dolphin Encounter experience starting from AED 725 per person for in-house hotel guest and AED 895 per person for non-hotel guest*)
  • Sea Lion Point Photo Fun
    (starting from AED 325 per person for in-house hotel guest and AED 475 per person for non-hotel guest*)
  • ShuiQi Spa**
    (massage treatment and spa services including ladies and gents hair salon)
  • All Atlantis F&B Restaurants
    (does not include third party vendors such as Starbucks, Cold Stone, Baskin Robbins, etc.)
  • All Atlantis Retail Store
    (does not include third party vendors such as Levant, Bateel, Rodeo Drive, etc.)

For more information or to make a booking, call 00 971 4 426 0000

Terms and conditions apply
  • *Rate is subject to availability and seasonality
  • **Discount is not applicable on Spa retail products/sportswear at the ShuiQi Spa
  • Guest must pay with the Atlantis Gift Card to receive the 15% discount
  • The 15% discount is applicable at the following areas in Atlantis: F&B restaurants, Atlantis Retail stores, Aquaventure Waterpark, Dolphin Bay, The Lost Chambers Aquarium and ShuiQi Spa
  • The final bill must be settled directly at the outlet, discounted amount cannot be posted to the room and settled at check-out
  • When settling the bill, and the bill amount is greater than remaining balance on the card, the difference must be paid directly in cash or other form of payment. If the card is used and swiped for a greater amount than what is left on the card, the card owner will be charged AED 3 per transaction. To avoid charges being made against the card, it is advised that the card holder keep track of the balance remaining. Balance can be checked at
  • The 15% discount offer cannot be combined with any other promotion or discount
  • The 15% discount is not applicable for room bookings or room upgrade
  • The 15% discount is not applicable for web bookings on
  • The Management of Atlantis, The Palm reserves the right to amend this offer without prior notice